Privacy notice
Last updated: 23 September 2026
Short version: this site sets no cookies, runs no analytics and tracks nobody. The calculators work entirely inside your browser. Nothing about you reaches us unless you fill in the enquiry form or ring the number on this site.
Who we are
South Wales Steel Buildings is run by Autaimate, a sole trader based in Cornwall and registered with the Information Commissioner's Office. Autaimate is the data controller for anything you send through this site. Contact us at info@southwalessteelbuildings.co.uk.
What we collect
If you use the enquiry form: your name, and an email address or phone number so we can reply. If you add a message, we keep that too.
When you send an enquiry from a calculator, the figures you worked out go with it — the building type, dimensions, slab specification and the resulting quantities. That is so you don't have to type them again, and so whoever quotes you has something to quote from. Those figures are about a building, not about you.
If you ring 029 2271 6188: the call is connected through our telephone provider to our building partner, and your number is passed through so they can ring you back. We log the number you rang from, the time of the call, how long it lasted and whether it was answered. If nobody answers and you leave a voicemail, it is recorded and automatically transcribed, and the recording and the transcript are kept with the call log. Calls that are answered are not recorded.
We do not store your IP address. We do not use cookies, analytics, advertising pixels or any other tracking. There is no cookie banner on this site because there is nothing to consent to.
Why we hold it, and on what basis
To answer your enquiry and to arrange a quote for the building you asked about. The lawful basis is that you asked us to — steps taken at your request before entering into a contract — and our legitimate interest in running the business you contacted.
Who else sees it
South West Steel Buildings Ltd (company number 17078070). They are our building partner: they design, supply and erect every building on this site. When you send an enquiry or ring, your details and your figures go to them so they can prepare engineered drawings and a price, and they will contact you directly. They are the only firm we share enquiries with, and they decide their own use of your details once they hold them — so if you want to know what they do with it, ask them or read their own privacy policy.
Beyond that, the only other parties involved are the services that make the site work. They process data on our instructions and for no purpose of their own:
- Cloudflare — hosts this website and the service that receives enquiries.
- Neon — the database the enquiry is stored in.
- Resend — sends the confirmation email to you and the alert to us.
- Google Workspace — our email.
- Twilio — connects calls to the number on this site, and records and transcribes voicemails.
Some of these providers are based in the United States and may process data outside the UK. Where they do, they do so under the safeguards UK data protection law requires for international transfers.
We do not sell your details, and we will not add you to a marketing list off the back of an enquiry.
How long we keep it
Enquiries, call logs and voicemails are kept while the job is live and for a reasonable period afterwards, because a steel building is often discussed for a year or more before anything is built. We have not automated deletion, so if you want your details removed, ask and we will remove them.
Your rights
You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Email the address above and we will action it. If you are not happy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
If this notice changes we will update the date at the top. We will not make a change that widens what we do with your data without telling you.